Frequently Asked Questions


What do I need to bring?

The vehicle you are selling, title to the vehicle (if applicable), drivers license or other photo ID, and all persons listed on the title.

Can I just sell my car to Carbiz?

Simply, yes. We will buy your car even if you don't buy ours. Other dealers may offer you an out of the park figure for your trade but only if you buy theirs. Our trade values are fair and honest- the same way we sell our cars.

What if my car has a payoff/lien?

We will need to contact your lien holder during business hours to get a 15-day payoff. To pay off the lien, we will need your lien holder's name and phone number, and possibly some other details. Our team is happy to walk you through the process once you're here. Click here to contact us

Can I sell my leased car?

In most cases, you can sell your leased car in almost the same way as any other financed car. We'll appraise the car or truck, then contact the leasing company for a payoff quote and process any equity you might have. Please note that some leasing companies will not allow you to sell the car prior to the expiration of the lease. Also, be aware that your leased car might not be eligible for the trade-in tax savings described above. Check with your leasing company for complete details.

Do I need to schedule an appointment to sell my car?

No, just stop by our Baltimore location at 6001 Reisterstown Road, Baltimore, MD 21215. If you would prefer an appointment, give us a call at 888-358-1410.